Wydan.com's Private Policy
Wydan.com is aware of your concerns about
use of your personal information. We attempt
to use and share personal information that
we collect online carefully and sensibly.
This notice describes our privacy policy.
By visiting Wydan.com, you are accepting the
practices described in this privacy notice.
Our online privacy policy applies only to
information that we collect from customers
online who visit Wydan.com. This website contains
links to other websites. Wydan.com is not
responsible for the privacy practices or the
content of such other websites.
In this document, the word "computer"
means any device used to connect to Wydan.com,
including, but not limited to, mobile devices.
We Gather the Following Personal
Information About Customers:
Information That You Give Us: We receive
and store any information you enter on our
website or that you give us in any other way.
You can choose not to provide certain information,
but this will limit your ability to purchase
products offered on the website, or to take
advantage of some of our features for website
customers.
When you place an order with us, your contact
information is used to communicate related
information, such as order and shipment confirmation,
release date changes and requests for more
information to facilitate the processing of
your order. You may opt-out of these communications
by canceling your order.
We use customer contact information from
the account form to customize future shopping
for you, to improve our website and stores,
and, if you choose, to send you information
about our company and to inform you of sales
and special offers. If, after receiving a
non-order related email, you do not want to
receive such emails in the future, you can
notify us, by replying to the email and provide
the heading "unsubscribe" in the
subject line of the email.
We obtain information about you when you
search, buy, participate in a contest or questionnaire,
communicate with customer service, or otherwise
contact us or post information on the website.
For example, you provide information when
you search for a product; place an order through
Wydan.com or provide information to update
or create your account with us (you may have
more than one account if you have used more
than one e-mail address when shopping with
us); communicate with us by phone, e-mail,
or otherwise; complete a questionnaire or
a contest entry form; create any wish or gift
list; participate in any forums or discussion
areas or product reviews; or create any alerts
or other email notification services we may
offer now or in the future. The information
collected typically includes your name, address,
and phone numbers; credit card information;
people to whom purchases have been shipped,
including addresses and phone number; content
of reviews you may provide; e-mails to us;
and any other personal information that you
provide to us or post on the website.
We occasionally run our own email surveys
and we ask visitors for contact, demographic
and technical information. We use contact
data from our surveys to send users information
about our company. This information is also
used to contact visitors to learn more about
specific problems they might have reported
or to give them rewards, if such a reward
program is part of the survey. The demographic
information is used to learn more about the
types of people who visit our site.
We run contests on our site in which we ask
visitors for contact information (such as
their email address). We use this information
to contact the winners. We may share contest
information entered on our website with our
business and marketing partners.
We allow customers to post reviews and to
allow visitors to communicate information
on products. When posting a review, you can
optionally display your name, an alias, or
remain anonymous. However, if you disclose
personally identifiable information in your
review, that information is public information
and may increase your chance of receiving
unsolicited email. You should use discretion
when disclosing information on-line.
Automatic Collection of Information: If you
purchase any products online, or have any
other interaction with our website, we will
receive and store information that you provide
or that is generated by your actions. For
example, like many websites, we use "cookies,"
which are placed on your computer (explained
in more detail below), to remember your name
and the contents of your shopping cart. This
allows you to leave our site, come back later,
and still have the contents of your shopping
cart intact. It also lets us personalize your
experience at Wydan.com, tailoring the content
to your interests. A number of companies offer
utilities designed to help you visit websites
anonymously, but if you use these utilities,
it may limit your ability to use personalized
features that we offer.
The information we receive or can determine
from your interaction with our website includes
your Internet (IP) address; login and password
information; e-mail address; web browser type
and version; operating system and computer
platform; purchase history, which we may aggregate
with similar information from other customers;
the full Uniform Resource Locator (URL) clickstream
to, through, and from our website, including
date and time; cookie number; products you
viewed or searched for; areas of our website
you visited; and the phone number you used
to call our number. We also may log the length
of time of your visit and the number of times
you visit and purchase from us. We assign
you a unique internal identifier to help keep
track of your future visits.
E-mail Communications: We provide email links
on our "Customer Services" page
that allow you to contact us directly with
any questions or comments you may have. We
may receive a confirmation when you open any
e-mail that we send to you, if your computer
supports such capabilities. If you send us
any email, we will retain such email and your
email address for response. We also may compare
our customer list to lists received from other
companies, in an effort to avoid sending unnecessary
or duplicate messages to you.
Information from Other Sources: If we receive
any information about you from other sources,
we may add it to our account information.
For example, if we receive a list of subscribers
to a gaming publication, and we note that
you are a subscriber, we may include that
information in the account information that
we store about you. Other examples of information
we receive from other sources include updated
delivery and address information from our
carriers or other third parties, which we
use to correct our records; account information,
purchase or redemption information, and page-view
information from business partners who operate
their own websites or for which we provide
any services; search term and search result
information from searches conducted through
the website; and credit history information
from credit bureaus, which we use to help
prevent and detect fraud.
An Explanation of "Cookies"
Cookies are alphanumeric identifiers that
are placed by us on your computer's storage
system through your web browser to enable
our systems to recognize your browser when
you make future visits to our website, and
to store certain information (such as items
placed in your shopping cart) between visits.
You can stop your computer from storing cookies
if you want to. Most browsers will tell you
how to prevent your browser from accepting
new cookies, how to have the browser notify
you when you receive a new cookie, or how
to disable cookies altogether. You should
look in the "help" area shown on
your browser's toolbar. Because cookies allow
you to have the benefit of our personalized
features, we recommend that you leave them
turned on. You MUST have cookies enabled in
order to checkout on our website.
Sharing of Information
Sharing with Third Parties. We may share
customer information that we collect with
third parties. Usually, this information will
be shared with a third party that has relationship
with us as a business partner or marketing
partner. (See information on Third Party Relationships
below.) Also, we may use the information that
you provide us, or that we collect about you,
in connection with the promotion of our products
and services and those of our affiliates.
It is not our policy to sell or rent lists
of our website customers to unaffiliated third
parties.
Sharing with our Contractors. We also may
employ other companies and individuals to
perform functions on our behalf. Examples
include order fulfillment, package delivery,
postal mail and e-mail communications, customer
lists management, data analysis, marketing
assistance, credit card processing, and customer
relationship management. These companies and
individuals have access to personal information
needed to perform their functions, but they
are not permitted to use such information
for other purposes without our permission.
Promotional Offers May be Sent to You. We
may send you offers on behalf of our company
or other businesses, or permit other businesses
that we are working with to send you offers,
if we believe that you may be interested in
receiving these offers. If, after receiving
a non-order related email, you do not want
to receive such emails in the future, you
can notify us, by clicking on the "unsubscribe"
link attached to each email.
Sale or Acquisition of Business Units. As
we continue to develop our business, we may
buy or sell business divisions or companies,
we may merge or combine with another company,
or our company itself, or all or a significant
part of its assets, may be acquired by another
company. In such transactions, customer information
generally is one of the transferred and shared
business assets. The information transferred
and shared remains subject to the promises
made in any pre-existing privacy notice (unless,
of course, the customer has agreed to be subject
to new privacy notice terms).
Legal Requirements and Protection of Wydan.com
and Others. We may decide to release your
account and other personal information if
we believe release is appropriate or necessary
to comply with the law, to enforce or apply
our website terms of use and other agreements,
or to protect the rights, property, or safety
of Wydan.com, our users, or others. This information
may be released or exchanged with other companies
and organizations to protect against fraud,
or for credit risk reduction. We will cooperate
with law enforcement and judicial authorities,
and we may provide personally identifiable
information to appropriate government authorities
upon receipt of a subpoena or court order,
or to cooperate with a law enforcement investigation.
We will fully cooperate with law enforcement
agencies in identifying those who use our
services for illegal activities. We also reserve
the right to report to law enforcement agencies
activities that we in good faith believe to
be illegal. We undertake no obligation or
duty to release such information, however,
unless we are required to do so under applicable
law.
Other Circumstances. If we want to share
personal information other than as permitted
or described above, we will notify you, and
you may choose to instruct us not to share
the information.
Third Party Relationships
We have several types of third-party relationships.
We may offer an affiliate program through
a third-party affiliate manager. This program
allows other websites to earn money by directing
people (through links) to our website. If
you sign up as an affiliate, your contact
information (website address and related information,
email address, mailing and payment addresses,
and contact information) is sent to the third-party
affiliate manager who activates your affiliate
status and pays you based on the sales you
generate for Wydan.com. You may apply for
this program using an Affiliate Program application.
The Affiliate Program area is clearly labeled,
and your information is never collected or
shared unless you also fill out an Affiliate
Program application.
We link to third-party surveys. When you complete
a purchase, you are often invited to participate
in a survey to rate your experience. The survey
is conducted by a third party (and is identified
as such) who shares all of the survey information
with us, including your email address if you
specify it in the survey. We use this information
to gauge which areas of our service need improving.
Security of Information Stored by
Us
During transmission of information by you
to our website, we use Secure Sockets Layer
(SSL) software, which encrypts information
you input. We reveal only the first two and
last two digits of your credit card number
when confirming an order, but we have to transmit
the entire credit card number to the credit
card processor or company during order processing.
To the extent that you use our website, and
connect to us through your computer, anyone
with access to your computer may be able to
access our website and conduct transactions
in your name. We have no ability to know who
has access to your computer, or to your credit
card information, or who you have authorized
to use such computer or information. Persons
with access to your computer may be able to
view any private or stored account information
or other information that you have given to
us. Accordingly, you are responsible for any
transactions that are made in your name by
someone who has access to your computer or
your credit card number. It is important for
you to protect against unauthorized access
to any login or password information, and
to your computer.
You May Access, Change or Modify
Your Personal Information
If you have purchased from us or created
an account, our site provides you the opportunity
to review, correct, or update your account
information. You can do this by:
1. Sending mail to the following postal address:
Wydan.com
PO Box 3068
Montebello, CA 90640
2. Email our customer support at: support@wydan.com
3. Calling the following telephone number:
1.626.307.5750
Your Right to Choose (Opt-Out)
You always may choose not to provide information.
Obviously, if you choose not to provide necessary
information, we may not be able to process
your orders or inquiries. If we permit you
to update any information that we store about
you, we may keep a copy of the previous information
for our records. If, after receiving a non-order
related email, you do not want to receive
such emails in the future, you can notify
us, by clicking on the "unsubscribe"
link attached to each email.
We May Change These Terms
Whether or not you have viewed our terms
and conditions of use of this website, or
this privacy notice, and whether or not you
have chosen to not receive notices from us,
those terms and notices will still govern
your use of Wydan.com. We may update or change
our terms of use and this privacy notice at
any time and from time to time, as we determine
is appropriate. It is your responsibility
to review them for changes.
Use of Our Website by Children
Wydan.com does not sell products for purchase
by children. If you are under 18, you may
use Wydan.com only with the involvement of
a parent or guardian.
Terms and Conditions of Use, Notices,
and Revisions
If you choose to visit our website, your
visit and any dispute over privacy is subject
to this privacy notice and our Terms and Conditions
of Use, including limitations on damages,
arbitration of disputes, and application of
laws governed in the State of California.
If you have any concerns or questions about
this privacy statement, the practices of this
site, or your dealings with this website,
you can contact:
Wydan.com
PO Box 3068
Montebello, CA 90640
As is the case with any business, our business
changes over time, and our privacy notice
and the Terms and Conditions of Use also will
change. We may e-mail reminders of our notices
and conditions. You should frequently check
our website to see recent changes to these
terms and policies. Unless stated otherwise,
our current privacy notice applies to all
information that we have about you and your
account.
Related Practices and Information
Terms and Conditions of Use may be found
by visiting: http://www.wydan.com/policies.php
